Liability
Cerenety camp site will not accept any liability of any description for any person or property using the campsite. It is your responsibility to look after your possessions, person and minors throughout your stay. Visitors are advised to obtain appropriate insurance cover.

Unless required by law, we will not be liable to you for any indirect or consequential losses, loss of profit, loss of business or loss of goodwill and our maximum liability shall be no more than to refund the amount paid by you for the holiday.

We shall have no liability to you for any failure to perform any of our obligations under the contract if and to the extent that the failure is caused matters outside of our control, including by act of God, governmental restriction, condition or control or by reason of any act done or not done pursuant to trade dispute, shortages of labour or materials or breakdown of machinery or any other matter.

By it’s very nature Cerenety camp site is a campsite in a natural environment and we are working to preserve and enhance the area, it’s bio diversity and create a sense of freedom which is part of the charm. There are natural hazards such as ponds, tree roots, and limited lighting after dark. By Booking and coming to the campsite you agree to be responsible for your children and your own welfare and to take all reasonable precautions against personal injury, injury to others and damage to the environment, such as regarding fire and litter.

 

Noise and behaviour
Due consideration must be given to the quiet enjoyment of other guests.  
Use of loud, foul or intimidating language or behaviour will not be tolerated.  Young persons must be in their own accommodation by 10 p.m., and quiet must be observed between 11 p.m. and 7.00 a.m. If any guests are distressed by loud or obnoxious behaviour, it will be dealt with swiftly. Cerenety campsite cannot be held responsible for any unsatisfactory behaviour of which staff are not made aware at the time. 

Childrens Saftey
You are responsible for the behaviour and safety of your children and any dependent children you are in charge of, at all times.  You must make sure that children in your party are supervised at all times, in all areas of the camp site including at all amenities. Chidren under 14 must always be in the same field as their supervising adult.
Always know where your children are.

Vehicles
The speed limit throughout the campsite is 3 mph for all VEHICLES
No commercial vehicles
Please park in the car park and walk to your pitch. Torches will be needed as there is no lighting provided.

Booking Deposits
A Non-refundable booking fee of 50% is required for
pre-booked camping breaks, with the balance payable on arrival in cash.

We reserve the right to decline any booking request and to insist on the immediate departure of any person(s) not complying with these rules or for behaviour detrimental to the campsite or the comfort of other visitors.

The initial booking may be changed at any time up to 14 days before the start of the stay. Any part of the booking may be changed subject to there still being space available on the days chosen. 

The following may be changed – booked dates, numbers of adults and children, booking name and contact details, email address, vehicle registration numbers. The booking may also be cancelled, although the deposit will not be refundable, as detailed above.

Refunds
A full refund is given if Cerenety camp site has to cancel the booking for any reason.
We reserve the right to evict anyone at anytime who is acting unreasonably to the detriment of other campers or the site staff, with no compensation or refund payable.
We will refund balance payments, but not the deposit for bookings cancelled more than 14 days from the start of the stay - the cancellation should be by email or in writing.
No refunds will be given for bookings cancelled within 14 days of the start of the stay.
We regret that in the event of leaving early for any reason, no refunds will be given. May we remind you that your booking is a legally binding contract. In the event of cancellation or curtailment we are entitled to retain your deposit.

Vacation of Pitch
Cerenety camp site operates a ‘no check in / check out time’ policy. This means that you can turn up at any time on your chosen day of arrival and leave at any time on your chosen day of departure. We operate this policy so that our guests get the maximum from their holiday.


Please use the litter bins provided. Please keep pitches tidy and check for litter on departure, extinguish any campfires and clear up any fires.

Facilities
Information about features, facilities and services at Cerenety camp site is to the best of our knowledge and belief accurate at the time of listing on our website, but it is possible that some of these features, facilities and services may not be available at the time you take your holiday.

Cerenety camp site reserves the right to change this website including, prices, and terms and conditions without notice. We reserve the right to refuse entry to the campsite and to cancel bookings, (for example due to weather or site conditions)

 

You use the facilities and amenities at the camp at your own risk, eg. the campfires and communal pizza oven.



Health and Safety
It should be noted that this is a working farm, and as such there may be various hazards. We do our utmost to ensure the safety for our visitors, but cannot guarantee that all parts of the farm are completely free from hazards.

As an example, there may be areas of rough ground which may present a trip hazard to certain people. In addition, after heavy rain the ground in some areas can become slippery. You should take care, and wear suitable footwear to minimise the possibility of injury. Tent guy ropes are another obvious trip hazard which you need to be aware of.

Due to the extensive nature of the camping facilities, and the ambience of the area, we do not provide artificial lighting. To ensure your safety you should bring a torch or lantern to help you when walking after dark.

Photography
From time to time, photographers will be at the campsite to take pictures for promotional use. Should you not wish to appear in any publicity material please make this known to the photographer at the time.

Campfires
Campfires are the responsibility of the patrons, if you have any concerns please speak with your local fire station for the best advice on safely managing campfires.

Lost Property
Lost property is kept two months the date of your departure.

Privacy
We will use the information you provide to us in order to:
- process your booking
- verify financial transactions
- investigate and resolve any problems with any products or services supplied to you
- send you information about camping in subsequent years
- send you information about other products and services that we offer
We will not divulge this information to any third parties, except as we are required to by law.

 

 Mob: 07380 940 849    |    Email: cerenetycampsite@hotmail.com

Leap-CSAwards-2018-winner-high-res-rever

To find out what's been going on recently at Cerenety, take a look at our blog: Happy Eco Camping

Certificate of Excellence from Tripadvisor for our  consistantly excellent reviews. 

Cerenety is proud to have won the 2018 Cornwall Sustainability Awards for Best Managed Micro Business.